Återbetalningspolicy

Returns Policy

At BikmanTech, we offer a 14-day return policy. This means you have 14 days from the date you receive your item to request a return.

Eligibility for Returns

To qualify for a return:

• The item must be in the same condition as when you received it.

• It should be unworn or unused, with tags, and in its original packaging.

• Proof of purchase, such as a receipt, is required.

To initiate a return, please contact us at info@bikmantech.com. Returns must be sent to the following address:

Kuifjestraat 1, Almere, 1336 MH, Netherlands

Once your return request is approved, we will provide you with a return shipping label and detailed instructions on how to proceed. Please note that returns sent without prior authorization will not be accepted.

If you are located outside the Netherlands, please be aware that shipping times may vary. For any additional questions about returns, feel free to reach out to us at info@bikmantech.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if:

• The item is defective or damaged.

• You received the wrong item.

We will promptly evaluate the situation and work to resolve the issue.

Items Not Eligible for Returns

Certain items are non-returnable, including:

• Perishable goods (e.g., food, flowers, plants).

• Custom products (e.g., personalized or special orders).

• Personal care items (e.g., beauty products).

• Hazardous materials, flammable liquids, or gases.

Sale items and gift cards are also not eligible for return. If you have any concerns about a specific product, please contact us for clarification.

Exchanges

To exchange an item, the quickest method is to return the original item. Once the return is accepted, you can place a separate order for the desired item.

European Union Cooling-Off Period

If your order is being shipped to an EU country, you are entitled to a 3-day cooling-off period. During this time, you may cancel or return your order for any reason, provided that:

• The item is unworn or unused, with tags, and in its original packaging.

• Proof of purchase is provided.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process the refund.

If you have not received your refund within 15 business days after approval, please contact us at info@bikmantech.com.