How to Create a Eufy Account: A Step-by-Step Guide for New Users in 2025

1. Why You Need a Eufy Account

Eufy’s smart home devices—from security cameras to robot vacuums—offer convenience and peace of mind, but you’ll need a Eufy account to unlock their full potential. A dedicated account lets you control devices remotely, customize settings, receive alerts, and access firmware updates. Whether you’re securing your home with a EufyCam or automating chores with a RoboVac, this guide simplifies the setup process.

2. Step-by-Step Guide to Creating Your Eufy Account

Step 1: Download the Right App

• EufySecurity app (for cameras, doorbells): Available on iOS and Android.

• eufy Clean(EufyHome) (for vacuums, lights): Download for iOS or Android.

Step 2: Select Your Region

Choose your country to comply with local data laws and optimize server performance. Note: Devices bought in the EU may not work with a US-region account.

Step 3: Sign Up

• Tap “Sign Up” and enter your email.
• Create a password with 8–20 characters, including 1 uppercase letter, 1 lowercase letter, 1 number, and 1 symbol (e.g., !@#$%^&*).

Step 4: Verify Your Email

Check your inbox for a verification link from support@eufylife.com. Pro tip: If the email isn’t visible, check your spam folder.

Step 5: Log In & Add Devices

Re-enter your region, then tap “Add Device” on the app’s home screen to sync your Eufy products.

3. Key Considerations for a Smooth Setup

Region Compatibility
Eufy devices are region-locked. For example, a camera purchased in Europe won’t connect to a U.S. account. Contact support if you’ve moved countries.

Privacy Settings

• Disable thumbnail previews in notifications to avoid cloud storage (go to App Settings > Notifications > Text Only).
• HomeKit Secure Video (HSV) users: Some data may still route through Eufy’s servers. Turn off cloud features for stricter privacy.

Multi-User Access
Use Family Sharing (under Device Settings) to grant limited access to others without sharing your password.

4. Troubleshooting Common Issues

Email Verification Problems

• Ensure no typos in your email address.
• Request a new verification link if the first expires (links are time-sensitive).

Account Lockouts
After 5 failed login attempts, your account locks for 5 minutes. Reset your password if needed.

Device Connection Errors

• Confirm your app region matches the device’s purchase region.
• Restart your router and ensure a stable Wi-Fi connection (2.4 GHz band required for most devices).

5. Tips for Maximizing Your Eufy Experience

• Use a Secondary Account for smart home platforms like Home Assistant to avoid conflicts with primary logins.
• Enable thumbnail notifications if third-party apps (e.g., Homey) fail to trigger alerts.
  

6. Ready to Enjoy Your Eufy Devices?

Have you set up your eufy account and connected your devices to your home network? If you have any questions, feel free to leave a comment — we’re here to help. You can also click the button below to explore the latest deals and offers on eufy products.